人资部面试指导手册英文版内容摘要:

rch so we are actively looking now. Does anyone have any questions or concerns? Can everyone see the Television /Screen? Okay, lets learn a little bit about Starwood. (Show DVD/Video). So who can tell me what the brands are for Starwood? That‟s correct! (Show Flipchart) As you can see that we will belong to an international chain with very high standards and procedures. There are five brands – Sheraton, Westin, W, St Regis and 4 Points. At “Hotel Name” we will be (give specific hotel information on how many rooms, facilities, Famp。 B outlets). We will be offering the best facilities! The best services! We will be the best hotel! As such we are looking for the best associates!! Do you think any are here? (hopefully get one or two respond yes, if not ask again?) Absolutely!! I think so as well!!! Well now that you know a little bit about us, we would now like to learn a little bit about you. Can you please turn to the person next to you and spend the next 5 minutes or so, finding out about them. (Flipchart) We want to know their name. Where they have worked? Their hobbies? Their Favourite Colour. We will then ask you to introduce them to the room in English. If you feel that you cannot do this, just speak to one of the team members around the room and we will anize something else for you. (At 5 minutes – make sure that you tell them to change over – make sure through this period that if anyone looks distressed that you go over and see how they are coping. If they are not coping, tell them they do not have to participate in this exercise they can participate in the team exercises later) Facilitator and Department Head go first. Okay time is up. We will start to get to know each other a little better now with our introductions. I will go first with my new friend. Before I start though, how do you think you will feel when you are up here? (answers include nervous, scared). I agree, I am a bit nervous but that is okay! So what do you think we want from our audience? Yes! We would like all of us to show respect for our new friends by turning off our mobiles, listening attentively and not talking so that when we e up here they will do the same for us. Commence Introductions. Then break the teams into groups of 10. And introduce the desert storm exercise. Ask each group to e to consensus on the most important through to least important survival items. When time is up, ask a member of each group to read the list of items in order. (No explanations please just the list). There will be different lists. Introduce a member of the team to give the ‘expert’s opinions’ and the explanations. Thank you all for ing. That concludes today‟s group interview. We hope that you learnt a little bit about us and we learnt a little bit about you. Please take the telephone number on the way and make sure to ring Human Resources between 900am and 1100 am tomorrow. Have a great day and good luck. GROUP INTERVIEWS/ JOB SPORTS SET UP Facilitator o ******** ******** o ******** ******** o ******** ******** applicants ******** ******** ******** ******** o o o interviewers Video/Flip Chart/PPpoint Display Desert Storm Exercise You are a member of the Jobsport Club, on your way to the Sheraton. You have taken a detour and abruptly find yourself in the Bao Loc Pass in the middle of the mountains. As a result of a sudden front tyre blow out, your Sheraton Courtesy bus has overturned, caught fire and been burnt to a shell. All of the survivors‟ pockets have been emptied, the immediate area searched and all items place in a pile. This list of the 15 items that have been found intact and undamaged can be found below. Your task is to rank the 15 items in terms of their importance to your survival. Place the number 1 by the most important item, the number 2 by the second most important, and so on through to number 15, the least important. Sample Ranking Form: Small bottle of salt tablets Box of biscuits Blankets Ten liters can of water Four camp cots Three empty back packs One bottle of rum Shaving mirror One square meter of plastic One case of canned fruit (with opener) Rifle and six round of ammunition Radio walkman Two liters can of oil Large sheet of canvas Carton of cigarettes Desert Storm Answers According to the experts, the basic supplies needed when stranded in the desert are items to aid survival while remaining where you are and until rescuers arrive. Next in importance are items to attract attention. The major enemy when stranded the dry and hot mountainous areas in summer is heat, particularly as it affects a person‟s dehydration. Therefore the primary need is to not only have enough to drink but also enough shade to prevent liquid loss from the body. 1. TEN LITERS CAN OF WATER Necessary to replenish loss by perspiring, etc. Survival in hot, dry conditions depends on water, and it may be necessary to drink what seems to be an enormous quantity. 2. ONE SQUARE METER OF PLASTIC Used to make water still to supplement water supplies (approximately three liters per day). 3. LARGE SHEET OF CANVAS Used to make a shade for protection from the heat. Remain shaded. 4. SHAVING MIRROR Used to attract attention to start a fire. 5. TWO LITRE CAN OF OIL To attract attention. Ignite with mirror. 6. ONE CASE OF TINNED FOOD Food in basically liquid form. The juice gives great sustenance in heat conditions, but should be broken down by water. 7. RIFLE AND SIX ROUNDS OF AMMUNIATION To attract attention and。
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